Capacity Building

During culinary training, participants took interactive contribution, and they expressed interest in this type of the training. Overall this workshop was with positive feedback , sharing knowledge among each other in the field of rural tourism.

Within the two-day training seventeen participants had an opportunity to learn more about guide for the current legislation and administrative procedures in rural tourism in North Macedonia, added values, storytelling, paring food and beverage, safety standards of preparing food, calculation of meals/food/normative.

Tourist guides need to present the Western Balkan region on best possible way, and in same time to lower or to eliminate all the risks on mountains. Very often this is a challenge both for ski touring and snowshoeing guides. Accordingly, two trainings for tourist guides were organized in Kosovo*.

During the training participants had a chance to improve their theoretical knowledge, practical experiences and tools to increase the competitiveness of services in the guiding services, F&B services and availability od information and equipment for outdoor activities.

Improving knowledge in the field of standardization and quality of the services offered in regional tourism tours (accommodation, F&B, management, communication, environmental standards, safety and health protection and protocols).

During the training participants where divided into groups and each group received an assignment with the same content but different goals for the campaign they should create and present. This assignment included their knowledge of the market, to test their media abilities and customer care and to present their engagement in branding of their products.