Empowering Tourism in the area of Prizren: Online Sales Channels Workshop


The workshop focused on building capacity for rural tourism service providers, teaching optimization of booking channels like Booking, Airbnb, and TripAdvisor, and providing value-added services for great reviews and guest relationships.

In two days workshop on Using Digital Sales Channels/Booking, Airbnb, TripAdvisor, participants were able to learn theoretical: about the importance of online booking engines in the modern travel market, Getting to know the functionalities of Booking, Airbnb and TripAdvisor Good examples of practices from the global market, content creation, providing value-added service. Through practical work creating or improving profiles on Booking, Airbnb and Trip Advisor together with a mentor participants where actively engaged by sharing ideas and questions. Workshop was conducted in Vërmica a village in the Prizren municipality of Kosovo* from 22- 24 February, where the training attracted 22 participants.

This activity is supported by the project: “Promotion of Economic Diversification of Rural Areas in Southeast Europe (SEDRA II) in SEE- Value chain capacity building on agriculture and rural tourism to streamline rural employment opportunities” implemented in partnership by GIZ and SWG.

This designation is without prejudice to positions on status, and is in line with UNSCR 1244/1999 and the ICJ Opinion on the Kosovo declaration of independence.